Our services

Most agencies treat website management as an afterthought, bundled awkwardly with the initial build and then quietly forgotten. We treat it as a real service. When a client signs on for Website Management, the site becomes our operational responsibility — on-call for outages, regular security patching, performance reviews, and content updates within agreed response times.

Scope varies per client. Some want us to handle everything: DNS, hosting, SSL, CMS updates, backups, monitoring, and ad-hoc development. Others keep their own hosting and only want us for security patching and breakfix work. We scope per client and write it down in a short service agreement that says exactly what we are on the hook for.

This is the part of the business that looks boring on a marketing site and matters most once a site has been live for a couple of years. It is the work of being reachable when something goes wrong in production — whatever the hour on the clock.

Sometimes a client does not need us to write code. They need someone to look at a codebase with fresh eyes, explain what to keep and what to rewrite, and stand behind the recommendation. That is what IT Consulting engagements at VVM look like.

We run architecture reviews for systems built by other teams. We help founders and engineering leads pick the right stack for the problem they have rather than the one most marketed online. When a business has outgrown its current setup, the engagement often grows — stack modernisation, team structure, and where to invest engineering time across the next twelve to eighteen months. People call this digital transformation; we call it engineering prioritisation at a larger scope. We occasionally embed engineers into existing teams for a few months when a product push needs extra hands with specific skills.

Consulting engagements are finite and written up. The deliverable is a document, a decision, or a defined period of work — not an open-ended bill. If the work that comes out of consulting needs implementation, we scope it separately.

Every operating business accumulates a pile of coordination work that nobody would describe as their core product. The CRM and the accounting system do not talk to each other. The operations team tracks orders in a shared spreadsheet. The marketing team asks for data exports by email every Monday. A lot of this work is data management in practice — three tools, three versions of the truth, no single source. Digital Solutions work is where we build the systems that make those tasks disappear.

Typical projects include custom admin dashboards, background job pipelines, integrations between SaaS tools, reporting pipelines for analytics, and automated workflows that replace manual data entry. For everyday web-shaped jobs we orchestrate with Node.js and BullMQ-backed Redis queues. For data-heavy pipelines, image processing, or integrations with the current generation of AI tooling, we reach for Python.

These projects tend to be scoped tighter than a full product build and have a clear return inside a quarter. They are also what long-term clients come back for.

Online Services is our catch-all for the infrastructure tasks that sit adjacent to websites and applications but do not fit inside a development engagement. When a client needs a domain moved between registrars without downtime, or an email configuration hardened so legitimate messages stop landing in spam, or a CDN placed in front of a slow site, this is the work.

Most of these tasks are short and well-scoped, and we price them accordingly. The value is in doing them correctly the first time — a misconfigured DNS propagation or an unhardened SPF record is the kind of problem that eats a week when handled by someone unfamiliar.